Dr Noel O’Kelly, Co-Founder and Medical Director has reflected on over three decades within the NHS, commenting:
“Working within the NHS has been hugely rewarding. I was a GP for over 30 years and one of my proudest moments was hearing from a patient when I was retiring. This patient thanked me for looking after her husband, children, grandchildren and great grandchildren throughout my career. This means I looked after four generations in the same family!
“That is what general practice is about. Making a difference to not only patient lives, but the people around them.
“I expect this continuity of care to shift over the coming years as it becomes less common to stay in one practice for that amount of time. But as we move into using more digital health technology, we mustn’t let that quality-of-care slip.”
Drawing on patient empowerment, Nadine Miles, our Director of Service Delivery added:
“Over the next few years, I would love to see patients having more power over their own data, empowering them to monitor their condition remotely. But whilst we may see this shift in power, it’s crucial that people who can’t access the tech don’t get left behind. We need to ensure that we are not excluding people or creating tiers of healthcare.”
Jim Swift, Health Economist, also said:
“My wish for 5 years from now is to…
Have better systems’ to identify illness early, treat it early, and keep people well. This combined with interoperable communication across systems would dramatically improve care for patients and reduce unnecessary duplication of staff effort. It would also help to massively improve system productivity, capacity and also enrich people’s work.”
With digital health tech constantly evolving, many of the Clinitouch team are hoping for a move towards more proactive and preventative care.
Chris Barker, CEO and Co-Founder, added:
“Our National Health Service is a wonderful thing and something we are always looking to improve. It is called this for a reason, rather than the ‘National Illness Service’, as its aim it to keep people well and healthy (as well as treating illness).
"To truly deliver on this promise we need to make our healthcare systems more proactive, to find ways to treat people upstream more practically, preventing disease and disease progressing rather than dealing with the consequences.
“One thing I do hope the NHS continue to do is react brilliant to emergencies. I have visited many healthcare systems in the last years and while reading the media it may not feel like it all the time, I can’t think of another healthcare system that I’ve seen where if you need help, you get it irrespective of anything else.”
Bruce Adams, Commercial Director, supported Chris, adding:
“In the next 5-10 years, I expect to see a further rapid rise of digitisation, particularly in the proactive and preventative space, driven by an increasingly digitally native population. I think self-care will continue to accelerate, patients will be empowered to self-manage, which will further support services as our population continues to grow and age.
“The population gets more tech-focused every year with increasing numbers of people wearing some form of wearable device, be it condition-specific or personal items such as smart watches or bracelets that track their health. People will increasingly expect information collected from digital health devices to be wrapped up into their healthcare services too.”
Grant Ricker, Head of International Partnerships, also commented:
“Living in Australia where you pay for some of your healthcare, it’s brilliant for UK patients to go to a doctors or hospital and receive all the care they need there and then, free of charge.
“Care that is free at the point of delivery is such a wonderful thing about the NHS and truly means everyone can receive the care they need, when they need it, with financial barriers removed.
“But in the next few years, I would hope to see a much larger focus on proactive care and preventing diseases to begin with – and this is something healthcare systems across the globe need to improve on. If we can help people before they become ill, healthcare systems could save a huge amount of money, while massively improving patient lives. This is where remote monitoring and early intervention really come into play.”
We’re hugely proud to have worked with our NHS partners for over a decade. The NHS has come a huge way over the last 75 years and we can’t wait to see what the next 75 hold.
Read more about one of our biggest NHS projects with NHS Leicester, Leicestershire and Rutland Integrated Care Board.